Cookies

Our website uses cookies, which are text files stored in the visitor's information system through the web browser. Cookies contain a so-called cookie ID - a unique identifier of the cookie, consisting of a series of characters through which visited web pages distinguish web browsers of their visitors from other web browsers.

With the help of cookies, we offer better services to visitors. Cookies allow us to recognize visitors to our website. This makes it easier to use our website. A visitor to our website using cookies, for example, does not always have to enter access data when accessing the website because they are retrieved from the website and the cookie stored on their information system.

The visitor can prevent the setting of cookies at any time through our website by using the appropriate setting of the web browser, thus permanently rejecting the setting of cookies, and can also delete already set cookies at any time through the web browser or with the help of other software programs. If the user disables the setting of cookies through the web browser, they will not be able to use all the functions of the website in full. For specific information, see the Cookie Policy - available on the website.

What personal data do we collect and for what purpose?

The personal data we collect are for specific, clear, and legally established purposes, and processing is done in a manner that is consistent with those purposes and in accordance with the Law on Personal Data Protection. The data collected are personal data:

During your visit to the website, your privacy is fully respected.

When visiting the website, GINEKALIKS LABORATORY processes your personal data (personal identification data) if voluntarily provided through registration on our website for the purpose of using our services and products, and only those data personally entered by the visitor during registration, in order to become a user of the services through our website or when requested by the visitor to provide information via email address. The personal data collected depend on whether you are accessing as a visitor or are our registered user, whereby the following personal data may be collected: name, address, email address, phone number, ID number, etc.

How do we collect personal data?

We collect personal data through various channels, including through your use of our website, including application forms; and through our email.

We process your data for specific, clear, and legitimate purposes, in the minimum volume necessary to achieve the purposes of processing and will not process your personal data in a manner that is contrary to those purposes.

Categories of data processed for marketing

If you have given consent for marketing processing (e.g., type of marketing activity in which you were involved, date of contact, data collected on websites and/or in mobile applications).

Legal basis for processing personal data

In accordance with the applicable legislation on personal data protection, your personal data may be processed if you have given us consent for processing, which you have the right to withdraw at any time.

Purposes of use of collected data and information

The collected personal data will only be processed for the purpose for which they were collected. Their processing will be carried out for another purpose solely based on the prior consent of the data subject.

Our users have the right at any time, free of charge and using simple means of communication, to withdraw their consent for the processing of personal data, in whole or as part of personal data previously collected, processed, and stored.

Purposes of direct marketing

For displaying personalized content and promotional materials (advertisements) according to the users' interests, these data are collected based on your explicit consent. If you do not wish to receive these contents, you can request the withdrawal of consent at any time.

Transfer of user personal data

We do not share data about you and/or your visit to our website with third parties, except in the following cases: in the case of engagement of service providers that the company GINEKALIKS LABORATORY engages as processors who will be bound to follow the instructions of the company and provide protection of personal data processed in providing those services.

Who has access to your data?

In our company, access to your data can only be obtained by those persons who need this information to fulfill our contractual and legal obligations and only to the extent necessary to fulfill the purpose of processing.

Retention period of collected data

The data we collect are kept in accordance with the law and the period necessary to achieve the purpose of processing with deadlines for keeping personal data necessary to fulfill the purpose of processing. Calculation of the deadlines for keeping and retaining personal data is based on the following criteria:

• the time required to process the request;
• our legal or contractual obligations.

Data Protection Provisions for Facebook/Instagram Usage

Facebook

On this website, we have integrated components of Facebook/Instagram, which is a social network that allows users to communicate with each other in a virtual space. The social network can serve as a platform for exchanging opinions and experiences or obtaining personal or business information. Facebook enables users to create private profiles, post photos, and connect through friend requests. Whenever you visit our website, where the Facebook component is integrated (Facebook plug-in), your web browser is automatically prompted to display the relevant Facebook component. An overview of all Facebook plug-ins can be found at https://developers.facebook.com/docs/plugins/. During this technical process, Facebook is informed about which web page you have visited. Facebook always receives information about your visit to our website when you are logged into Facebook during your visit to our website.

Instagram

On our website, there is an integrated component for Instagram, which is a service that can be described as an audiovisual platform that allows users to share photos and videos, as well as distribute such data on other social networks.

Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, is the controller of personal data processed through Instagram. Whenever you visit our website, where the Instagram component is integrated (the Insta button), the web browser of the user's information system automatically requests to download a display of the relevant Instagram component. During this technical process, Instagram knows which web page you have visited. If you are simultaneously logged into Instagram, Instagram detects all visits to our website on your part and the total time spent on our website. This data is collected through the Instagram component and linked to your Instagram profile. If you click on the Instagram button integrated on our website, Instagram links this data to your personal Instagram user profile and saves the personal data. Instagram receives information through the Instagram component that you have visited our website under the condition that you are logged into Instagram during your visit to our website. This happens regardless of whether you clicked on the Instagram button or not. If you do not want this information to be transmitted to Instagram, log out of your Instagram profile before visiting our website. Additional information and valid provisions on the protection of personal data on Instagram can be found at the following link https://help.instagram.com/155833707900388 and https://www.instagram.com/about/legal/privacy/.

1. Access to Personal Data

You have the right to be provided with access to the personal data collected about you and to obtain information about: why we process your personal data, which categories of personal data we process for you, whether and from which sources other than from you personally, we collect your personal data, under what conditions we share your personal data with third parties, how long we keep your personal data, whether there is an automated decision-making process in our work, including profiling.

2. Rectification

You have the right to request correction and supplementation of your personal data. You can exercise this right in cases where: you believe that your personal data is not accurate or complete, you believe that your personal data should be supplemented to fulfill the purpose for which they are processed.

3. Erasure

You have the right to request us to delete your personal data in cases where: personal data are no longer needed for the purpose for which they were collected; the data subject has withdrawn their consent and if there is no legal basis for processing, you have objected to the processing of your personal data, you believe that your personal data are processed unlawfully, you are a minor, represent a minor or have been a minor at the time when your personal data were initially collected. This cannot be fulfilled in cases where we have a legal obligation to keep personal data, in accordance with applicable laws, regulations, and provisions.

Deletion of personal data of the data subject will not be carried out if the processing is necessary: to exercise the right to freedom of expression and information; to comply with a legal obligation, public interest/public health or public authorization; for archival purposes in the public interest, for scientific, historical or statistical purposes.

4. Restriction of Processing

You have the right to request the restriction (blocking) of the processing of your personal data. You can exercise this right when: you dispute the accuracy of your personal data, you consider the processing of your personal data to be unlawful, you consider that the data are not needed by the controller but are necessary for other legal claims, you request verification that the legitimate interests of the controller prevail over your interests as a data subject.

5. Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to request that they be transmitted to another controller. This right applies to personal data that: are processed on the basis of consent or contract, are processed by automated means;

6. Objection

You have the right to object on grounds relating to your particular situation to the processing of your personal data. You can submit an objection to the processing of personal data based on public or legitimate interest, including profiling, for direct marketing purposes and profiling related to direct marketing, for scientific or historical research purposes or for statistical purposes;

7. Exclusion from Automated Decision Making and Profiling

You have the right to request not to be subject to a decision based solely on automated processing of data, including profiling. You can exercise this right when automated decision making, including profiling, has legal consequences for you, or significantly affects you as a data subject;

8. Withdrawal of Consent for Processing of Personal Data

You have the right to withdraw your consent for the processing of your personal data at any time. You can exercise this right if it is based solely on previously given consent for the processing of your personal data;

For additional information and/or exercising your rights for personal data protection, you can contact our data protection officer,

• Aleksandar Spirov +389 78 344 320
• Email: [email protected].

Data subjects can use their rights under this Policy by submitting a request to exercise the respective right. The request can be submitted as follows: electronically to the following email address: [email protected] or by mail to the address at ul. Stevo Crvenkovski no. 32/1 loc.1i2, Gjorche Petrov – Skopje.

The request to exercise the rights regarding the protection of personal data should contain the following information: full name of the data subject, contact information for feedback – address, phone, email address; request with a description of the request.

Right to Submit a Request to the Personal Data Protection Agency

If you believe that the way GINEKALIKS LABORATORIJA Skopje processes your personal data violates the provisions of the Law on Personal Data Protection, you can submit a request to the Personal Data Protection Agency as a supervisory body, in accordance with the Law on Personal Data Protection.

Change of Privacy Policy

The Privacy Policy is subject to regular review and will be changed and supplemented as necessary in accordance with the changes that occur and our activities.

Protection against Misuse

The company takes all necessary technical and organizational measures to protect personal data from unauthorized access and misuse, using regular controls and the latest technological mechanisms and advancements in this area.

Your personal data may be processed by a third party – Processor only under conditions provided by law and only if it agrees to apply the same technical and organizational security measures.